We are seeing this in only a couple of situations. 


1. On some versions of the Safari browser. You can change the settings in your Safari browser to allow you to view your MY GOs tab with the following steps: 


Preferences > Privacy > Prevent Cross-site Track > UNCHECK


2. Some android devices with high security settings on internet protection. Check your anti-virus settings and allow the Go Services site. You can also follow these steps in Google Chrome browser to allow you to view your MY GOs tab:


Settings > Advanced > Content > Cookies > Block Third Party Cookies > UNCHECK