***WELCOME TO ASIRVIA SUPPORT***

While we are putting the finishing touches on Your BRAND NEW, RICHLY ROBUST, EVER EVOLVING, ASIRVIA.COM WEBSITE, there may be times when we aren’t able to answer everyone’s telephone call.

We are all doing our best to return calls, answer emails and return tickets.

In order to service you with the highest quality of care and attention, and as quickly as possible, we have been updating our KNOWLEDGE BASE and FAQ Sections of ASIRVIASUPPORT.COM.

Please, before submitting another ticket, please take a look at the REVISED SOLUTIONS to see if we have answered your question for you. After reviewing the KNOWLEDGE BASE you find that you still need our personal assistance, please open a ticket and we’ll be very happy to provide you with the information needed to make your GO experience The Best Ever!

WE CAN’T WAIT FOR YOU TO SEE EVERYTHING YOUR NEW ASIRVIA.COM WEBSITE WILL DO FOR YOUR BUSINESS!!

Frequently Asked Questions

THE ASIRVIA GO. WHAT IS IT?
The Asirvia GO is a portable or stationary Bluetooth device that can continuously broadcast a message which can be read and displayed on most mobile device...
Tue, 18 Sep, 2018 at 8:12 PM
CAN THE ASIRVIA GO BROADCAST MESSAGES TO APPLE DEVICES?
Asirvia GOs work on all devices.  The only difference between Android and Apple is whether the users have an app installed on the phone that can receive...
Tue, 18 Sep, 2018 at 8:22 PM
Have you checked with CRTC to see if this violates the Anti-Spam Laws?
Yes, this has all been verified.  It is within CRTC (Canadian Radio-Television and Telecommunications Commission) regulations and doesn't violate a...
Tue, 18 Sep, 2018 at 8:32 PM
I need information on the legality of the GO broadcast?
Devices such as The Asirvia GO have been in use for a several years. Using Nearby technology developed by Google and Closeby technology developed by Samsung...
Tue, 18 Sep, 2018 at 8:38 PM
If the GO is broadcasting via Bluetooth & someone already has a device Bluetooth device paired and connected will this block the message?
No it does not block the signal at all.
Tue, 18 Sep, 2018 at 8:26 PM
Does the setting "Viewable for all Bluetooth devices" have to be on for the messaging to appear on a mobile device?
No. Only Bluetooth and Location services must be enabled. Phone must also have service. If they do not have service then wifi and connected.
Tue, 18 Sep, 2018 at 9:04 PM
What is the viral advantage to the GO PLUS as opposed to the GO BASIC?
While both services get your information or ads out within the proximity of a device there is a distinct viral advantage to the GO PLUS. This is because w...
Wed, 19 Sep, 2018 at 5:54 PM
CAN MY MESSAGE BE IN ANY OTHER LANGUAGE BESIDES ENGLISH? 
Your message can be in any language as long as it is limited to the 40 characters. 
Tue, 12 Sep, 2017 at 10:50 AM
CAN THE NEW GO UNITS BE PROGRAMMED IN OTHER LANGUAGES?
Supposedly yes but we are waiting on the definitive answer on that question.
Mon, 18 Sep, 2017 at 6:32 PM
How would someone mute notifications on their mobile device?
There are two easy ways for them to do so. 1. When they first see Nearby notifications a mute option appears right below the message. They can mute by cli...
Tue, 18 Sep, 2018 at 8:29 PM