***WELCOME TO ASIRVIA SUPPORT***

While we are putting the finishing touches on Your BRAND NEW, RICHLY ROBUST, EVER EVOLVING, ASIRVIA.COM WEBSITE, there may be times when we aren’t able to answer everyone’s telephone call.

We are all doing our best to return calls, answer emails and return tickets.

In order to service you with the highest quality of care and attention, and as quickly as possible, we have been updating our KNOWLEDGE BASE and FAQ Sections of ASIRVIASUPPORT.COM.

Please, before submitting another ticket, please take a look at the REVISED SOLUTIONS to see if we have answered your question for you. After reviewing the KNOWLEDGE BASE you find that you still need our personal assistance, please open a ticket and we’ll be very happy to provide you with the information needed to make your GO experience The Best Ever!

WE CAN’T WAIT FOR YOU TO SEE EVERYTHING YOUR NEW ASIRVIA.COM WEBSITE WILL DO FOR YOUR BUSINESS!!

For review. Trobleshooting

DO I NEED TO HAVE AN ANDROID DEVICE TO ACTIVATE MY GO UNITS
You do not need an Android device to activate your GO Unit(s), as you can make changes to your message/URL in your Asirvia back office.
Mon, 4 Sep, 2017 at 11:49 AM
HOW DO I CHECK TO ON MY ANDROID DEVICE TO SEE IF MY UNITS ARE BROADCASTING?
If you would like to check if your GO Unit(s) are broadcasting your most recent update submission, please use an Android device and do the following: 1. ...
Mon, 4 Sep, 2017 at 11:50 AM
BEFORE YOU DO ANYTHING YOU NEED TO CHECK YOUR WEBSITE USING THE URL VALIDATOR
URL Validator Do not try to use a URL shortner that goes to a non-secure website. The final landing page must be HTTPS. Asirvia maybe fooled but Google w...
Mon, 4 Sep, 2017 at 11:54 AM
If you have an app downloaded on your android that blocks google nearby, it will not work.
Also please ensure that Google Play Services is enabled in your settings. To do this, please follow below on your Android device:-Go to settings Scroll dow...
Mon, 4 Sep, 2017 at 11:57 AM
How do I know if my device is transmitting?
Go to your Bluetooth settings and if you see Kontact under available that means the device is transmitting! if it’s not transmitting your message then the e...
Mon, 4 Sep, 2017 at 11:58 AM
I accidentally muted my own notifications & I want to turn them back on? How do I do that?
Step 1 go to settings Step 2 scroll down and click on Google Step 3 scroll down and click on nearby Step 4 turn on nearby All set
Mon, 4 Sep, 2017 at 12:01 PM